We don't ship every day, usually only 2 or 3 times a week, so it may be a few days before your order will ship from our warehouse. Our warehouse is located in Northern Virginia.
If you need your order by a certain day, be sure to mention it in the Special Instructions. Feel free to contact us find out for sure which day your order will ship.
An email confirmation will be sent when your order ships.
We will ship your package via our choice of USPS First Class, USPS Priority Mail, or UPS Ground, depending on the weight of the package and the most reasonable method for delivery to your location. The vast majority of orders are shipped via the US Postal Service, for which there is limited tracking capability. Please contact us if you need tracking information for your shipment.
Only very large orders, shipping across the country (to the west coast) will likely ship via UPS Ground. For your general information, here is the UPS Ground Time-in-Transit Map from our warehouse. USPS orders should take a similar amount of time, if not less - but don't forget to factor in a few extra days for the fact that we don't ship from our warehouse every day.
Note that these are approximate times.
We ship from Sterling, VA 20164, a bit to the west of Washington DC, so before you decide to pick expedited shipping, you might consider whether it's really needed. We offer UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select to most areas (3 Day does not go to Hawaii). Also remember that UPS cannot ship to post office boxes, so be sure to provide a street address for
expedited orders. Please keep in mind that picking express shipping does not necessarily mean your order will ship out the same day, or even the next, just that it will ship express when it ships. If you need your order by a specific date, please be sure you mention it in the text comments. Please visit the UPS web site for more information and to Calculate Time. We ship from zip code 20164.
If you want to see what it will cost to ship your order, put it into our shopping cart, and enter your address information. If the amount is too high, you don't have to finalize the order. Consider saving on postage by putting together a group order with friends, to spread the cost of shipping over more items. Also consider your local import duties which may kick in on larger orders.
We send international packages through the United States Postal Service. They ship it to your national postal service, who then sends it to you. Our ability to track these packages is extremely limited. Delivery times range up to several weeks depending on the destination; we appreciate your patience.
Your package will go through your country's customs office (which can take some time) and you might have to pay additional import taxes and fees. Customs needs to see the value of the goods being sent, which is why we cannot hide prices for international gift orders. We are unable to mark shipments as anything other than merchandise on customs forms. Sorry!
We now offer USPS Express Mail shipping for international orders. You can use the calculator here at the USPS website to estimatehow long it will take for your package to arrive.
Please keep in mind that choosing express shipping does not necessarily mean your order will ship out the same day, or even the next, just that it will ship express when it ships. You are responsible for any import taxes and fees, and the time calculated by the USPS does not include time that your package may remain in your country's Customs office. Express shipping often requires a signature as well, and may be rejected and returned to us if your delivery person cannot connect with you.
For your order to be delivered by Friday, December 23 by each of the following methods you need to order from us by:
For your general information, here is the UPS Ground Time-in-Transit Map from our warehouse. USPS orders should take a similar amount of time.